A Word from President and Founder of MEDELECT, INC.
I love our motto - "Welcome to Your Peace of Mind" because it says so much about the heart of who we are and what we are about. We want to alleviate as much of the burden of running the business side of your practice, so you can do what you do best, take care of your patients.
I started this company over 18 years ago because I have an entrepreneurial spirit and for as long as I can remember I wanted to have my own business. That's what I played as a child - business. I worked for a lot of companies over the years and didn't always like the way business was done. I found I wanted to do it differently. I wanted my word to be my bond, to treat people the way I want to be treated, to give my best efforts and do the best job I can no matter what the business was or what industry it was in. I also found I have a knack for problem solving. In 1999, I had the opportunity to start my own business and put my dream into action. I drew on my experiences of managing businesses, revenue cycles, billing offices, as well as administrating executive offices for several companies and industries, including the medical industry. I found I enjoyed the medical industry the most and MEDELECT, Inc. was formed at my kitchen table. Today, we are a nationwide Management Service Organization serving over 60 providers in 11 states. Our staff has over 32 combined years in the business managment and medical industry - WOW!
We also have a passion about helping you to see your practice as a business, and for your business to be as rewarding and as successful as it can. We do this by taking on managing some of the business functions in a medical practice, like revenue cycle management and contracting and credentialing, in order to help you be more efficient.
We can also be a advocate for your patient and help with benefit checks, pre-authorizations/Gap Exceptions, even bill for your patient's to be reimbursed for their out of pocket expense, helping you to collect payments up front for expensive procedures. In the uncertainty of the future of healthcare in the US, along with healthcare reform that has created such an administrative burden for providers who want to stay independent, our Patient Advocate Department can help you stay out of the burdensome insurance world. For those providers who are currently cash pay, looking to move more towards cash pay or a hybrid of both insurance and cash pay, out Patient Advocate Services can help build value in your practice.
Here are some testimonials from our clients:
“Signing on with MEDELECT to provide our billing services was the most important decision that I could have made in order to save our practice. After seeing a continued decrease in revenue without a decline in patient volume, it soon became apparent that the billing company I was with was not doing their job. After signing on with MEDELECT our revenue quickly normalized and has now increased above our usual baseline. The professionalism of the staff is unmatched and it is comforting to know that the MEDELECT team is looking out for your best interest. It feels as if I have a whole billing team in our back office who is concentrating on our practice. Keep up the great work!”
Dr. Rafael Torres, Owner – Cascade Immediate Care Center, Grand Rapids, Michigan – Urgent Care Center
“I have found MEDELECT to be a highly personalized solution for my private practice. Their honesty, availability and ability to adapt to the ever-changing world of medical billing has allowed me to succeed. With predictable monthly rates and complete billing services, they have proven an effortless addition to my corporation.”
Dr. Brian T. Michaluk, President – Outpatient Wound Solutions, Inc. – Vascular Surgeon
“MEDELECT has been an integral part of the growth and success of CTMG. Professionalism, extraordinary knowledge of our industry, combined with proven ability to increase our bottom line is the reason for our association with Medelect. We are very pleased to continue our six-year business relationship with Medelect, and look forward to continued success”.
Paul R. Gregory, Jr. MD CEO of Carmichael Trauma Medical Group – Orthopedic Trauma
“I cannot say enough good things about the services I receive from MEDELECT. It was the best decision I could have made to use their services for my billing and practice management. It was so refreshing to experience how Angela and her team worked with the office staff to make the transition easy, and that working relationship has remained easy. I feel they work with the staff to make sure they remain a part of the team and do not feel excluded, and soliciting and considering their input to provide a smooth relationship.
They are so knowledgeable, accessible and professional. When I needed to change my profiles with the insurance companies, or have applied with new insurances, Angela and the team at MEDELECT streamlined the process, often having personal contacts at the different companies to expedite the process
Best of all, I was concerned that my transition to a new billing company at the same time that I changed practices would mean a gap in reimbursement. That actually never happened. In fact, ever since they have provided their services to us, our collections have increased such that I find that I am working FEWER hours, yet bringing in significantly more in revenue!
I am more than happy with MEDELECT and the services they provide and recommend them without reservations to all my colleagues!
Happily Ever After”!!!
Anne Marie Adams, MD – OB/GYN
“I came to MEDELECT frustrated and angry because I did not want to go to the trouble and expense of setting up to bill Medicare electronically and that bureaucracy was paying me only periodically the way I was billing. Once I began working with MEDELECT, I began to receive payment in a timely manner. I left any problems to the MEDELECT staff to address and my anxiety level dropped markedly. MEDELECT’s staff are friendly, thoroughly professional and very responsive. I recommend them highly.”
Toni Marshall, LCSW
“MEDELECT offers exceptional billing service. Not only are they proficient in procuring your collections, they also stay current with all the new legislation and billing nuances in the highly complicated insurance business. MEDELECT provides monthly reports and updates on your accounts and is very quick to reply to inquiries regarding coding issues. I can’t imagine anyone doing it better.”
Christopher G. Finkemeier, MD Orthopedic Surgeon
MEDELECT INC. provides a customized business solution that meets your practice needs, whether your practice is new, in a small office, a large group or your are facility based, we can assist you. Contact us today for a free consultation.